Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

  • Imgonnatrythis@sh.itjust.works
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    2 days ago

    Sounds illegal or certainly should be. I’m confident nothing will be done to stop them though. Frightening given I believe this to be one of the least evil US airlines.

    • Prox@lemmy.world
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      2 days ago

      Yeah, this is literally discrimination based inherently on race, gender, etc., but it’s going to be considered totally fine because the mystical AI is doing it.