We are entering an era in business in which the paradigm will be to give the customer as little of the goods or services they are buying in exchange for the most money they can extract for supplying the minimum. No longer will companies respect customer service or the customer experience.
Verizon is an excellent example.
Dominos as no customer service, and what about Verizon? I just switched to them because US Cellular became shit. So far I had good experience with customer service. Is it because I am new.
I just quit Verizon after nearly 20 years with them. Their service got worse and worse, and their prices kept rising. I switched to T-Mobile, and the service is about the same, but it’s less than half the price.
I had T mobile and just wait their prices will rise and rise. Drop them when they gave me a 1000 dollar bill. This was in 2011 and we didn’t have smart phones. Just cheap flipphones. I refused to pay and drop them.
Us cellular was costing me 600 a month and half time I had no service. Verizon I got more phones and better service at only 200 a month.
Prices always rise, that’s life. But when I can get equal service at half the price, I’m taking the cheaper option. I need the money more than some evil transnational corporation.
Well T mobile is just evil. Think they are all evil.
They are all evil, so just choose the cheapest one.
His fate will still be trusted on real doctors. Yours will be trusted on the AI as soon as lobbying allows it.
And you will still be billed the same if not more.
I think it was Guy Kawasaki in 1997 who introduced me to the idea of eating your own dog food. In other words, use your own product.
Given how much Altman is pushing this dog and pony show, I’m happy to trust ChatGPT with his medical fate, which will no doubt reveal just how much this AI is Assumed Intelligence, or in less technical terms, snake oil.
I want him to live in the same world we would where anytime you need help with anything you need to go through multiple layers of poorly scripted chatbots to get to a real person that has to work through their poorly written script to escalate up 5 chains to do the thing you need help with.
He’s full of nothing but hype and bullshit. Yes, the tech can do some interesting things. No, it’s not about to eat the world. But his company, which bleeds money every month, desperately needs you to think so to ensure further investments to keep them afloat until they find the next tantalizing thing that also isn’t AGI.
Anyone interested in this angle should checkout the newsletter and / or podcast of Ed Zitron.
No, it’s not about to eat the world.
Have you not seen the amount of resources they consume?
Sorry, I meant eat the world in the Terminator / super-intelligence definition. If we’re talking resources, yeah, that’s already happening and growing rapidly.
I got that. I’m just being cheeky.
Gotcha. Apologies.
OpenAI CEO Sam Altman thinks some jobs will be ‘totally, totally gone’ thanks to cocaine, but he still wouldn’t trust cocaine with his ‘medical fate’
“Some jobs will be totally, totally gone (but not mine). You can totally trust AI to make the same or better medical decisions than professionals (but I wouldn’t)!”
LLMs are text generators. They are not computational or analytical engines. If you need words (Copy Writer), it could conceivably do most of that job. It is not the right tool for making actual decisions. There are other machine learning models that can handle those things better than an LLM. Conceivably at some point these things can be run together to handle the language processing and data analysis separately. They’re not quite there yet.
And with his job? Apparently one where AI is most suited for.
AI is great at spitting out large amounts of wordy bullshit.
I’ve stopped caring about anything this waste of carbon dioxide says.
AI would be great at replacing CEOs and upper management. Inane ideas that have no basis in reality. Slowing down the process by shoving their nose into things they have no business being involved in and trying to fix them when they ha e no idea what they are doing. Making regrettable remarks/decisions/actions on social media and bringing ire upon the company.
All these would be gone with AI at the helm, profits would be through the roof, executive costs would drop off a cliff, productivity would be up. Heck, they’d likely actually treat their workers fairly because they understand data and how to correlate it into action. AI can schmooze with the best of them and kiss the ass of anyone who needs it. I can’t think of a negative reason not to replace CEOs with AI immediately!
Oh, Sam…
Samuel Cultman and his search for a suitable application.
I wouldn’t trust ChatGPT either, but I don’t think it’s designed for medical uses to begin with.
There are AI engines used in medical fields and they can be advantageous in making connections that we haven’t found before. But ChatGPT ain’t it.
Expert systems are a great example of AI perfectly suited for medical applications. A hallucinating chatbot has very limited utility, even where such technology is already in use; one of my wife’s physicians’ Dax Copilot likes to invent inaccurate details, for example.
I know at least one Jobs that is gone. That’s Steve Jobs.
I still think they should have gotten a goofier looking spokesman.
It’s definitely going to put sci-fi authors who write about A.G.I. out of work or at least make them add 1,000 years to their timeline.